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HELP/FAQs?

Got questions/problems? Take a look through our FAQs (frequently asked questions), or email us at: support@bigyellowkey.com. We shall do our best to get back to you promptly.

Want Discounts?

Are your prices for multiple domains too large? Are you trying to get licences for test domains but being asked to pay full cost? Don't worry; we can add test domains to your licences manually. Just purchase a single domain addon/upgrade for what it is that you need, and then email us about your situation regarding the remaining domains and we'll liaise with you over the options. email us at: support@bigyellowkey.com. We shall do our best to get back to you promptly. click here for more information regarding multiple domains, upgrades, and discount policies.

BigYellowKey News
(click here to view all BYK news)

Imminent: 4/1/2016 4:05:00 PM
BYZ Development Points have been changed
Click Here for details.
The new BYZ Development Points (BYZ192) replace all previous BYZ Points which are now no longer available.
Released: 4/1/2016 3:05:00 PM
BYZ Annual Pass Now Available!
Click Here for details.
The BYZ Annual Pass replaces the BYZ addon subscription service.
Released: 4/1/2016 2:05:00 PM
The BYZ Terms and Conditions have been changed.
Click Here for details.

Apologies, but online Payments are temporary unavailable as we are in the process of changing our payment gateway.
Please contact us if you wish to place an order and we will organize a manual payment process for you.
We hope/expect online payments to be available again soon.

BYZ Annual Pass - BYZ191

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Access to all BigYellowZone modules/upgrades (some exclusions may apply)



BYZ Annual Pass - BYZ191
Latest version:01/01-APR-2016
From vendor:Big Yellow Zone
For Terms and Conditions, click here
Please do not purchase any BigYellowZone
products/services or request technical
support until you have read and agree with
the terms and conditions.
Price:£200.00
add to cart


Compatibility, Bundling, and Status Notes:
All BigYellowZone software is included/available with this pass, but we reserve the right to exclude some modules. See our terms for more details.

No automatic renewal, you just pay a one-off fixed amount (£200) to get access to all BigYellowZone modules/upgrades for a year (some exclusions apply).

After your pass expires, then your license for the addons that you'd already downloaded will remain valid despite the lapse of the pass, but in that case you will have to pay full price for any additional/new addons or for any upgrades, or you will have to pay for a fresh/new annual pass again.

Once you have purchased this pass, any BYZ Software (new addons or upgrades) will be free for the same domains that your pass is for; the free price will only be shown when you get to the final "confirm order" pages (ie after you've chosen your domains but before you make payment).

If the area that you're installing the addons on is not likely to have your "addon-loaded" instance of vpasp go live for several months, or if you need an additional test domain/subdomain, then you'd buy your pass for your live site, and then let us know the subdomain/domain of your development area (or mirrors/aliases etc) and we'll add that to your existing pass at no charge.

How it Works (after you've bought the pass) :

1) Find what you want:
After you've purchased your pass, browse through the list of BigYellowZone software on the www.bigyellowkey.com site via the "software search" mini-form on the left panel of the site (or click on "software list" at the top of the screen). Click on the "more" link on the search results to see the details of a given piece of software. If you see something you want to try/use then click the add-to-cart link for that product (you can ignore the prices of the products, as when you get to the ordering process the system will see that your pass covers that domain and give it to you for free).

2) Checkout:
On your mini-cart ("my cart" on the left panel) press the "go to checkout" link to order the software. During the ordering process it will ask you for the domain for each piece of software in your cart. Enter the domain that your pass was bought for (assuming that you do actually want to use it on the same domain).

3) Confirm Order:
Once you've entered your domain during the checkout process, and continued to the next checkout stage, the system will automatically see that you're ordering the software for the same domain as your pass, and you will get the final "confirm order" page which will show a zero price/cost. Note that it's only after you've entered your domain and got to the next stage of the checkout that you'll see the price changing to zero. Press the confirm-order button and all the modules will then be added to your licence/software-list without you having to enter any payment details.

4) Download/Install:
On your "my software" screen (linked at the top of the site, and also from the customer control panel on the left of the site) you'll see all the software that you have; you can download the software from that screen. You can download your license key file from the "my licenses" screen/tab (the most recently generated license key file, byz_mykeys.asp, will be at the top of the list). Once you've got your key file and software zips, just install it on your site.

5) Upgrades:
Keep an eye on your "my software" screen regularly; it has a traffic light system which has green/tick for "up to date" and red/cross for "upgrade available". To grab an upgrade, click on the upgrade link and follow the checkout process, and you'll see a zero price on the final confirm-order page and you'll get the new version/key without having to make a payment.

IMPORTANT NOTE:
During the upgrade process, do not choose the "upgrade and protect" option, choose the "upgrade only" option, otherwise you may be charged for the "protection" aspect (upgrade protection is irrelevant while your pass is active because all BYZ upgrades are free too)


Technical/Developer Information:
The pass includes software only, but it does not include development or support time, that would need to be paid separately via the points system.


Terms and Conditions:
For terms, conditions, and licensing information for all BigYellowZone products/services, please click here.
Please do not purchase any BigYellowZone products/services or request technical support until you have read and agree with the terms and conditions.


Full Version History:
VerNo Version Date Release Notes
01 01-APR-2016 BYZ Annual Pass